Nokia Lumia 1020 Tips and Tricks

To soft reset your phone, hold down the power button for a few seconds.

Then wait for 5-10 seconds and hold down the power button again to restart the phone.

If the phone is really frozen, then try holding down the power button for around 10 seconds to turn it off.

Warning: This will remove ALL data on the phone.

To hard reset your phone, go to Start – Applications list – Settings. Then scroll to the bottom and choose About. Then press Reset your phone. Then press Yes.

If you can’t do that, then some alternative methods are as follows:

1) First press and hold the Camera + Volume Down + Power buttons simultaneously.
Then release the Power button when the phone vibrates – but continue to hold down Camera and Volume Down.
Then release the camera button and Volume Down when the Format prompt is displayed on screen.
Then press Windows button twice to confirm.

2) Turn the phone off. Then press and hold the power key until it vibrates. Then release.
Press and hold the Volume Down button. If the exclamation mark is displayed, then let go of the button.
Then input the follow sequence of keys: Volume Up – Volume Down – Power – Volume Down.

To fast forward or rewind a song while playing, you need to look for two circle buttons with arrows in them.

These are used to play the previous / next tracks.

If you Press and Hold them however, you can fast forward or rewind the track.

To find an address on maps, then go to a location by panning and zooming.

Then Press and Hold on a location to drop a pin.

This will give you the address of the location you have selected.

Go to the People section and find a coloured Title (the colour will depend on your Theme). Press the tile and an alphabet should appear. Start typing the name of the contact you want to dial and it will appear

To quickly access your Favourites, simply start typing the name or URL of them in the URL bar. They will then appear there. This can be faster than going into Favourites manually.

Because of the touch screen sensitivity, it can be hard to position the cursor within a certain word. To get around this, Press and Hold on a word. While dragging the cursor along the letters, pull your finger down. The cursor will move along, but you will be able to see it as your finger will be out of the way

To remove a call from the call history, locate the number you want to remove from the call log.

Then press and Hold on the number and select Delete

To delete multiple emails, then open your mail App so you are viewing your list of emails. Then tap the Left side of the screen.

A menu will slide out to the right, displaying some tick boxes.

Tick the emails you want to delete and then press the Rubbish bin icon.

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2) Read our phone unlocking guide for more information.