HTC One A9 Tips and Tricks
Factory OS: Android 6.0 (Marshmallow)
Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions
If you see an insufficient storage available error, or find that you’re running low on your phone memory (not to be confused with your SD Card memory), then there are a number of ways to fix this.
This error can be very frustrating as it often means you cannot install new Apps, and some Apps may not even function properly because of this. We hope this guide is as comprehensive as possible, but if you find other methods, then please suggest them in the comments below.
The first step is to determine exactly what is eating up your phone’s storage memory. To do this pull down your notifications menu and select Settings and find Storage. It may take a while to calculate so be patient. From here you can see whether it is your Applications, Pictures, Audio or otherwise, that is causing the problem. Obviously, if it is photos or music, then the first step is to remove some of these (ensuring you do actually want them deleted of course!).
If it is your Apps taking up space, then you have a few options, as follows:
Uninstall Apps – Go to Settings – Applications – Application Manager and swipe to the ALL tab at the top. Then look at the bottom of the screen which shows how much free space you have. Often you will have very little Free memory, which is the cause of the error. From here, press your Menu button and select Sort by size. This will show you which Apps take up the most space and which will make the most impact by removing. Obviously don’t delete things like Gallery (which will remove your photos!), Internet (which is your browser), key Google Apps and so on. However if you have Apps you don’t use anymore, then uninstall them to free up space.
Clear App Cache (with an App) – For this method, you will need to download an App called Clear App Cache. However, this will only work if you can uninstalled enough Apps to free up enough space to install the App itself. Once installed however you can quickly clear the cache of all of your Apps, which should free up some space.
Clear App Cache (manually) – Apps such as Gallery, can sometimes generate a large cache (image thumbnails in this case) which can be cleared to free up memory. First, go to Settings – Applications – Application Manager. Then swipe from right to left until you’re on the ALL screen. Then press the Menu key and Sort by size. Then choose the largest App by pressing on it. Then select Clear Cache. Do this until you’ve cleared as much space as you can.
Dump your log files – This will only work on some devices, however it doesn’t cause any data loss. It simply cleans up your App log files. Go to your phone dialler App and press: *#9900# Then Select delete dumpstate/ logcat and hit OK.
Move Apps to SD Card (if you have one) – Settings – Applications – Application Manager. Flick from right to left until you get to SD Card. Then simply tick which Apps you’d like to move from Phone memory to SD Card memory.
Clear Browser Thumbnails – This one seems to be a bug in some versions of Android and/or some phones, but is a very quick and effective fix. Simply open your stock Android Brower, which is usually found by opening the Internet App. Then at the top right check if you have multiple tabs open. If you do, then swipe them off the screen one by one until you have none left. This can clear up hundreds of cached thumbnails which never clear unless this process is carried out. It has been known to clear several gigabytes of space for users that don’t close their tabs often.
Check folder/file sizes – The last method is great and involves installing an App called DiskUsage from the Play store. Once you install this it will show you which folders are the largest. You can then drill down to find out exactly what is consuming your precious space before deciding to remove the files or folders. You can also integrate the App with File Explorer Apps to easily manage your files. When it comes to removing files and folders it’s sometimes easier to do that by plugging your device into a PC and browsing the folders that way.
Sometimes while typing long text or SMS messages you will get a message saying Converting to multimedia message. This won’t normally cause a problem, however some users do not want to send a MMS message.
There are a number of different settings to deal with this, however there isn’t really a way to prevent the phone from converting to an MMS. The reason for this is that any message over 480 characters cannot be sent as an SMS message. They must be sent as an MMS. The is a restriction of SMS messages in general, similar to the original limit of 160 characters.
What you can do however is ensure you get alerted when you have reached 480 characters. Then you can decide to send the message as an SMS and continue your conversation on a second message.
To check this setting is on, open your Message App and press More – Settings and More Settings – Multimedia messages. Then select Set restrictions and choose Warning. You will now be told when your message is being converted to MMS.
You can also change the settings for Creation mode which lets you restrict messages that go over a certain size. If you select Warning or Restricted, you should get further warnings when your message is really large and may not be handled by the network.
If you have decided to ditch your iPhone in favour of Android, then there is a simple way to take your iTunes music, playlists and album art with you.
Simply go the Android Marketplace and download a Free App called iSyncr.
You will also need the computer version of the software, so go to http://www.jrtstudio.com and download it from there.
Then, when that is done, turn your phone into a USB storage device (this will vary from device to device, but instructions are on the website).
Once your device is connected to your computer, open the computer version of the software and select your device from the Easy Phone Tunes list. Then follow the instructions to Sync your media.
Smartphones that are always connected to the internet are great, but if you have a data plan that is capped each month, then you will want to keep an eye on how much data you are downloading. Fortunately there is a built in feature to monitor this.
Go to Settings – Connections – Data usage. From here you can set a limit and set the usage cycle (e.g. a from and to date).
If you press the Menu key or More at the top of the screen you will also see a number of features such as restrict background data usage (although this will prevent some Apps from working).
Depending on how your phone is set up, sometimes you will see lag when swiping between home screens or when generally using your phone. There are a number of things you can try to fix this, as follows:
First, try restarting your phone. This will fix many problems.
If that doesn’t work, then remove any Widgets that pull data to the phone, such as Twitter, Weather widgets etc.
If you have Live wallpapers turned on, then try turning them off by going to Settings – Wallpaper, then changing to a different Wallpaper.
Sometimes the problem can be with the phone or operators skin or launcher, so try going to the Play Store and downloading a third party launcher such as Nova launcher or Go LauncherEx. Note: you will need to re-create your home screen shortcuts, but they are both great launchers.
Another tip is to always press the Back key instead of the Home key when leaving Apps. The Back key will often close the App properly, while the Home key can leave it running in the background.
Lastly, there is a great app called DU Speed Booster which can help close Apps that are running in the background and optimise your phone’s memory.
To open a web page in a new tab, find a link on a web page. Then press on it and then choose to open the site in a new tab.
If you are browsing a website and want to see the HTML source code behind the page, then Android doesn’t offer you the ability to do this by default.
There is however a handy App called View Web Source which can be installed. Whenever you want to view the HTML of a web page, you just press the Menu – Share – View Web Source.
You can then browse the code or copy the content into the clipboard.
If you would like to unmount your SD card for whatever reason, then drag down your notifications menu from the top of the screen and press the Settings icon.
Then find Storage – SD card – Unmount SD card.
If you are browsing a website and have zoomed in or out and the column you’re reading doesn’t fit the screen properly, you can pinch to zoom in.
Then double tap on the column.
The column will then be reformatted to fit the screen width.
This is useful for browsing sites that aren’t optimised for mobile friendliness.
If you find that a particular App is sending you too many notifications, there is a quick way to disable these.
When you receive the notification, pull down the notification screen. Then long press on the notification. You should see a small ‘i’. Press this and you should see the notifications specific to that App.
Simply select Block notifications to disable them for that App only.


