HTC One A9 Tips and Tricks

Android 6.0 (Marshmallow)
Phone: HTC One A9
Factory OS: Android 6.0 (Marshmallow)

Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions

To fix touchscreen sensitivity issues, follow these:

1. On your dialer, dial *#2663#. This will bring up a menu.

2. Bring up dialer and dial *#2663# to bring up a menu

3. On that menu, tap the button that says ?TSP FW update (general)?

4. Once you press that, a pop-up will appear saying ?Updating, do not turn off.? Just wait for it to finish updating.

5. A message saying ?update complete: pass? should appear once update is complete.

6. Exit the menu by pressing the back button and try out your device. It should be fixed now.

There are a number of ways to get your IMEI number.

First, you can go to Settings – System – About device – Status. Scroll down and you should see IMEI listed on the screen.

Secondly, often the box that your device came in will have the IMEI printed on the label of the box or on the invoice.

Thirdly, if your device has a removable battery then open the cover and remove the battery. Your IMEI should be on a serial number plate and your IMEI number should be shown there.

Lastly, from the Dialler, enter *#06# and it should be displayed on the screen. This won’t work on all phones and all networks however.

To access the scientific calculator, simply open the calculator App and rotate the phone to landscape mode.

The calculator will automatically change to a scientific one.

If you like your Apps neatly sorted into folders, or just need to clear up some space on your home screens, then there is a simple way to accomplish this.

First find the first App you would like in a folder. Then choose a second App.

Press and hold on the second App and drag it over the top of the first App. They will both combine into a folder.

You can repeat this process to add more.

To undo this, press to go into the folder. Then press and hold an App icon to place it outside of the folder again.

Warning: This will remove ALL data on the phone (but not the MicroSD card).

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) Go to Settings – Personal – Backup and reset – Factory data reset – Reset device. It may ask for a password. Then select Erase everything.

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your phone’s dialler: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

From the Contact list or the Messaging list, swipe from Left to Right to call a Contact.

This might not work on all models.

To change keyboards (if you have additional keyboards installed), you can switch between them by pressing the small keyboard symbol in the top left of your screen. You will need to be in keyboard input mode (i.e. typing something) for this to work.

Note: you need to have more than one keyboard installed for this to work.

If you don’t like the default A-Z way of viewing your contacts you can change this.

First, go to your Contacts App and press the Menu key or More at the top of the screen.

Then select Settings.

Then choose Sort by.

If you regularly visit a website you can add a shortcut to your home screen which can be quite useful, rather than entering the web address each time you want to visit the site.

You can either do this to an existing Bookmark, or simply a page you’re visiting:

1) Open your Browser App. Enter the website you want to bookmark. You may need to wait for the whole page to load first. Then press the phone’s Menu button or More at the top and select Add shortcut to home screen.

2) Open your Browser App. Find an existing Bookmark by pressing the Bookmarks icon at the bottom of the App. Select the Bookmark and repeat the above steps.

If you see the following error:
Unfortunately, the process android.process.acore has stopped

Then follow these steps:
1.First, go to your phone’s main Settings and select App Manager.

2. Then, tap on the menu button usually at the top right left.

3. Select Reset App Preferences.

Alternatively, you can also disable all apps and enable them again one by one until you find the app that has been causing the error.

If none of the above works, you can do a Factory Reset or reboot, instead. Be warned you may lose all of your data when performing a Factory reset.