Sony Xperia Z5 Premium Tips and Tricks
Factory OS: Android 5.0 (Lollipop)
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Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
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To stop the Photo App or the Music player from indexing your files, place a blank text file called .nomedia in the folder containing your photos or music.
The best way to do this is to connect your device to a PC and then navigate to the relevant folder via your PC.
There are a number of solutions to this error. Go through the following steps:
Go to Settings – Applications – Application manager. Then swipe right to left to go to All (along the top). Then find the App called Media Storage. Click on that and select Force Close. Then select Clear Data. (warning: this will delete the cache for your media player so you may lose things such as recently played, most played etc. But you will not lose your music).
Next, go back to list of Apps and find Music Player. Again, press Force Close and then Clear Data.
Once that’s done, go to the Play Store and download an App called Re Scan Media and run it. Wait 5 minutes for the device to re-scan your media.
If you still cannot play your music, then try turning your phone off and removing your SDCard / memory card (if you have one). Then turn the phone on without the card. Then turn it off again and reinsert the card. Finally turn it on again with the card back in.
If you still can’t play music, then some users have said that there may be a conflict with the Twitter App. Try uninstalling this and see if the error persists.
Rather than having to locate the hang up icon on the screen after each call, you can quickly end a call by pressing the Power button.
To enable this feature, go to Settings – Personal – Accessibility – Answering/ending calls. Then tick The power button ends calls.
If you have forgotten your custom unlock pattern, then don’t panic.
After 5 unsuccessful tries a button should appear saying ‘Forgot pattern’. Press this and you will be asked to enter your Gmail username/password.
The phone will then ask for a new unlock pattern. If you don’t have a Gmail account, then you might have to either call your carrier or factory reset your phone.
If you see an insufficient storage available error, or find that you’re running low on your phone memory (not to be confused with your SD Card memory), then there are a number of ways to fix this.
This error can be very frustrating as it often means you cannot install new Apps, and some Apps may not even function properly because of this. We hope this guide is as comprehensive as possible, but if you find other methods, then please suggest them in the comments below.
The first step is to determine exactly what is eating up your phone’s storage memory. To do this pull down your notifications menu and select Settings and find Storage. It may take a while to calculate so be patient. From here you can see whether it is your Applications, Pictures, Audio or otherwise, that is causing the problem. Obviously, if it is photos or music, then the first step is to remove some of these (ensuring you do actually want them deleted of course!).
If it is your Apps taking up space, then you have a few options, as follows:
Uninstall Apps – Go to Settings – Applications – Application Manager and swipe to the ALL tab at the top. Then look at the bottom of the screen which shows how much free space you have. Often you will have very little Free memory, which is the cause of the error. From here, press your Menu button and select Sort by size. This will show you which Apps take up the most space and which will make the most impact by removing. Obviously don’t delete things like Gallery (which will remove your photos!), Internet (which is your browser), key Google Apps and so on. However if you have Apps you don’t use anymore, then uninstall them to free up space.
Clear App Cache (with an App) – For this method, you will need to download an App called Clear App Cache. However, this will only work if you can uninstalled enough Apps to free up enough space to install the App itself. Once installed however you can quickly clear the cache of all of your Apps, which should free up some space.
Clear App Cache (manually) – Apps such as Gallery, can sometimes generate a large cache (image thumbnails in this case) which can be cleared to free up memory. First, go to Settings – Applications – Application Manager. Then swipe from right to left until you’re on the ALL screen. Then press the Menu key and Sort by size. Then choose the largest App by pressing on it. Then select Clear Cache. Do this until you’ve cleared as much space as you can.
Dump your log files – This will only work on some devices, however it doesn’t cause any data loss. It simply cleans up your App log files. Go to your phone dialler App and press: *#9900# Then Select delete dumpstate/ logcat and hit OK.
Move Apps to SD Card (if you have one) – Settings – Applications – Application Manager. Flick from right to left until you get to SD Card. Then simply tick which Apps you’d like to move from Phone memory to SD Card memory.
Clear Browser Thumbnails – This one seems to be a bug in some versions of Android and/or some phones, but is a very quick and effective fix. Simply open your stock Android Brower, which is usually found by opening the Internet App. Then at the top right check if you have multiple tabs open. If you do, then swipe them off the screen one by one until you have none left. This can clear up hundreds of cached thumbnails which never clear unless this process is carried out. It has been known to clear several gigabytes of space for users that don’t close their tabs often.
Check folder/file sizes – The last method is great and involves installing an App called DiskUsage from the Play store. Once you install this it will show you which folders are the largest. You can then drill down to find out exactly what is consuming your precious space before deciding to remove the files or folders. You can also integrate the App with File Explorer Apps to easily manage your files. When it comes to removing files and folders it’s sometimes easier to do that by plugging your device into a PC and browsing the folders that way.
If you are abroad and don’t want to pay high data roaming charges, then you can save Google Maps for offline viewing later. Here are two ways to do this:
The first method will depend whether your phone supports it. First, open Google Maps and navigate to a section of the map that you want available offline. Then press on the search bar and scroll right to the bottom and select Make this map area available offline. You may need to repeat this with multiple areas.
Alternatively, open Google Maps and zoom down to street level. Then scroll around area you’ll be travelling too. If you’re visiting a city for example, do this at street level and cover as much area as you think you’ve be visiting. If you’re travelling outside a city, then street level view might be too detailed, so zoom out and just cover the main roads, towns etc.
This will load all the segments into your phone’s cache. Then when have arrived at your destination and you have data turned off, you will see the areas you’ve stored on the phone’s memory.
Note: this won’t give you your GPS location because that normally needs a data connection to pinpoint your position.
To show the Browser History, open your Android stock browser (the default browser). Then press the Menu or More button and select Settings. Then Advanced – Manage website data.
To clear history, go to Privacy and Delete personal data.
If you want to access certain features of your device that are only available to developers, then you want the Developer options setting.
On most devices, this feature is hidden so you will need to pull down your notifications screen go into Settings. Then scroll down to About device.
Then you should see Build Number. This needs to be pressed a total of seven times. You should get a message at the fourth press. On the seventh, you’ll get another message saying that Developer Options are unlocked.
Android now has privacy or incognito mode built into the stock browser.
Open your Browser App and press the Tabs icon at the bottom. Then press the Menu or More button at the top. Then select New secret tab.
Another option is to use the popular Dolphin browser whenever you want to browse privately. Then each time you exit, Dolphin asks you whether you want to delete your Cache or History. If you select yes, then your activity will be untraceable. You may need to check this is enabled in the Dolphin settings.
If you are browsing YouTube videos on your phone and they appear blurry, then this is usually because of your connection speed.
If you are using 3G / 4G and you’re in an area of low signal strength, then YouTube will sometimes automatically reduce the quality of the video. Unfortunately this can make the video very pixelated and of poor quality.
If you are using the standard Android browser, then when the video is in full screen, press the back button. Then press HQ and start playing it again.
If you are using another browser, then press the Settings icon on the bottom right of the YouTube video. Then change the quality.
This may improve the quality, but it may also lead to buffering issues.
Another solution is to use a WiFi connection, if one is available.


