Sony Xperia Z2 Tips and Tricks

Android 4.4 (Kit Kat)
Phone: Sony Xperia Z2
Factory OS: Android 4.4 (Kit Kat)

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Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
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The phone has the ability to send quick response text messages if your phone is ringing but you can’t answer it.

To change these, go to your Dialler App and press the menu button. Then select Call Settings – Set up call reject messages. You can then add or edit your reject messages.

There are a number of solutions to this error. Go through the following steps:

Go to Settings – More – Application manager. Then swipe right to left to go to All (along the top). Then find the App called Media Storage. Click on that and select Force Close. Then select Clear Data. (warning: this will delete the cache for your media player so you may lose things such as recently played, most played etc. But you will not lose your music).

Next, go back to list of Apps and find Music Player. Again, press Force Close and then Clear Data.

Once that’s done, go to the Play Store and download an App called Re Scan Media and run it. Wait 5 minutes for the device to re-scan your media.

If you still cannot play your music, then try turning your phone off and removing your SDCard / memory card (if you have one). Then turn the phone on without the card. Then turn it off again and reinsert the card. Finally turn it on again with the card back in.

If you still can’t play music, then some users have said that there may be a conflict with the Twitter App. Try uninstalling this and see if the error persists.

If you call someone regularly this can be useful as you will have a shortcut to them handily placed on your homescreen.

To bookmark a Contact on your Home Screen, then first go into your Contacts App.

Find the Contact you want to add to the Home Screen. Then press and hold on the name. Select Add shortcut to home from the options.

Then go to your Home Screens, find the Contact. You can press, hold and drag to another position.

Normally you don’t have the ability to create shortcuts to files or folders on your home screen.

There is a workaround however. Go to the Play Store and download an App called Linda File Manager.

Once installed, browse to a file or folder. Then press and hold on the file and select Create shortcut.

The shortcut will be created on your homescreen where you can hold and drag it elsewhere if you want.

Rather than having to locate the hang up icon on the screen after each call, you can quickly end a call by pressing the Power button.

To enable this feature, go to Settings – My device – Accessibility – Answering/ending calls. Then tick The power button ends calls.

To quickly close Apps, press the Home key

This will display your currently running Apps. From here you can simply swipe the Apps off the screen by dragging your finger left or right. This is a very quick way to free up some memory.

Warning: This will remove ALL data on the phone (but not the MicroSD card).

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) Go to Settings – Accounts – Backup and reset – Factory data reset – Reset phone. It may ask for a password. Then select Erase everything.

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your phone’s dialler: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

Android cleverly uses Picasa to sync photos between your account and your phone. Sometimes however, this means that you will get duplicates appearing in your Gallery when they’re not actually on your phone.

To stop this from happening, and so you only see photos on the Phone or SD card, then follow these steps:

Drag down your notification menu from the top and click on the Gear icon to bring up your Settings. Then select Accounts and Google. Then select your Gmail account.

You should see a list of options that are ticked. Scroll down to the one that refers to Picasa and untick that.

Now that’s done we want to remove the thumbnails from your Gallery, so we need to refresh the Gallery. To do that, swipe down and go to Settings again. Then select More – Application Manager. Swipe across to show ALL Apps. Then find the Gallery App and press Clear Data.

This will erase the thumbnails in your Gallery, so don’t panic that your photos have disappeared. Just wait for the Gallery to re-build its index which could take awhile.

But the good news is that your Picasa Albums shouldn’t be there anymore.

If you would like to unmount your SD card for whatever reason, then drag down your notificatons menu from the top of the screen and press the Settings icon.

Then go to the More tab – Storage – SD card – Unmount SD card

Sometimes while typing long text or SMS messages you will get a message saying Converting to multimedia message. This won’t normally cause a problem, however some users do not want to send a MMS message.

There are a number of different settings to deal with this, however there isn’t really a way to prevent the phone from converting to an MMS. The reason for this is that any message over 480 characters cannot be sent as an SMS message. They must be sent as an MMS. The is a restriction of SMS messages in general, similar to the original limit of 160 characters.

What you can do however is ensure you get alerted when you have reached 480 characters. Then you can decide to send the message as an SMS and continue your conversation on a second message.

To check this setting is on, open your Message App and press your phone’s Menu button. Then select Settings and scroll to Multimedia message (MMS) settings area. Ensure you tick MMS alert. You will now be told when your message is being converted to MMS.

You can also change the settings for Creation mode which lets you restrict messages that go over a certain size. If you select Warning or Guided, you should get further warnings when your message is really large and may not be handled by the network.