Samsung Galaxy J7 Prime 2 Tips and Tricks

Android 7 (Nougat)
Phone: Samsung Galaxy J7 Prime 2
Factory OS: Android 7 (Nougat)

Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions

If you want to find your phone’s WiFi MAC address (for improved WiFi security), then go to Settings – About device or About phone – Status.

Then scroll down until you see WiFi MAC Address. The address should be a series of Hex numbers and letters.

Having notifications come through on the lock screen can be handy because you don’t have to unlock your phone to see what the notification is about.

The problem with this is that someone may see the content of a notification (a text message for example) which you would like to keep private.

To change this setting to only display that the notification has arrived (rather than the actual content), then go to Settings – Lock screen and security.

Then select Notifications

From here you can enable or disable which apps you can show notifications from or at the top, select to Show or Hide notifications.

If you see the following error:
com.system.patch error

Then pull down your notification menu and choose Settings.

Then, select Lock screen and security – Other security settings – Device Administrator.

On the next screen, uncheck com.system.patch

Now, go to your App Manager and you should be able to uninstall it.

First open your Contacts App and select a contact. Then press Edit at the top of the screen.

Then should then see a photo icon. Press that and you will then see some options to either take a photo or select a photo from your Gallery.

Select the icon depending on your requirements.

Sometimes you will want to prevent your device from displaying or indexing folders on your Phone storage or USB storage.

To do this, simply rename the folder and place a . (full top / period) before the file or folder name.

This can be done through the Files App or by plugging your device in to your computer and renaming it there.

While using the standard Android Video App, you can lock the your screen while watching videos by pressing the power button.

This will disable the touchscreen buttons while the video is playing, but it won’t turn the screen off like the lock key normally does.

Note, this will only work on video files that you are playing that are stored on your phone and using the native Video App. It won’t work for videos played within websites, such as YouTube videos or other Apps such as MX Player, which have their own lock screen settings.

Warning: This will remove ALL data on the phone (but not the MicroSD card).

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) Go to Settings – General management – Reset. It may ask for a password. Then select Erase everything.

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your Phone App: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

Type a word that is not in the dictionary. The word will show up in the suggestion box to the left. Long press on the word and it will save to the dictionary.

If you want to access your quick settings more quickly, then instead of swiping down with one finger, then use two.

This should take you straight to the quick settings, however it may not work on all phones and models.

Sometimes you may get a notification from a particular App and you would like to change the settings for that App.

To do this, pull down your notifications screen.

Then long press on the App you would like to see the settings for.

Then select the gear icon. This will take you straight to the App settings.