Motorola Moto Z3 Play Tips and Tricks

Android 8 (Oreo)
Phone: Motorola Moto Z3 Play
Factory OS: Android 8 (Oreo)

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Then view tips for the most recent OS version(s): Android 9 (Pie)
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There are a number of solutions to this error. Go through the following steps:

Go to Settings – Applications – Application manager. Then swipe right to left to go to All (along the top). Then find the App called Media Storage. Click on that and select Force Close. Then select Clear Data. (warning: this will delete the cache for your media player so you may lose things such as recently played, most played etc. But you will not lose your music).

Next, go back to list of Apps and find Music Player. Again, press Force Close and then Clear Data.

Once that’s done, go to the Play Store and download an App called Re Scan Media and run it. Wait 5 minutes for the device to re-scan your media.

If you still cannot play your music, then try turning your phone off and removing your SDCard / memory card (if you have one). Then turn the phone on without the card. Then turn it off again and reinsert the card. Finally turn it on again with the card back in.

If you still can’t play music, then some users have said that there may be a conflict with the Twitter App. Try uninstalling this and see if the error persists.

You can also try downloading some new media player from Play Store and try running media on this new player.

Android cleverly uses Picasa to sync photos between your account and your phone. Sometimes however, this means that you will get duplicates appearing in your Gallery when they’re not actually on your phone.

To stop this from happening, and so you only see photos on the Phone or SD card, then follow these steps:

Drag down your notification menu from the top and click on the Gear icon to bring up your Settings. Then select Accounts and Google. Then select your Gmail account.

You should see a list of options that are ticked. Scroll down to the one that refers to Picasa and untick that.

Now that’s done we want to remove the thumbnails from your Gallery, so we need to refresh the Gallery. To do that, swipe down and go to Settings again. Then select More – Application Manager. Swipe across to show ALL Apps. Then find the Gallery App and press Clear Data.

This will erase the thumbnails in your Gallery, so don’t panic that your photos have disappeared. Just wait for the Gallery to re-build its index which could take awhile.

But the good news is that your Picasa Albums shouldn’t be there anymore.

It is best to avoid task killers such as Advanced Task Killer. Android is designed to automatically pre-load certain applications, even if you don’t load them yourself. If it starts to run low on memory, it will smartly unload the oldest running apps automatically.

Manually killing tasks will only mean they get loaded in memory again. Task killers can make the phone slow, laggy, or drain battery life more quickly.

If you don’t want to have to unlock your screen every time you take your device out of standby then go to Settings – Personal – Lock screen and security.

Then select Screen lock type and select None.

The fast and easy way to change the wallpaper on the Motorola Moto Z3 Play is to tap and hold on a blank space on your home screen and then tap “Wallpapers.”

From there, you can choose any image from your gallery or from a preset selection of live wallpapers from your device.

You may also go directly to your Motorola Moto Z3 Play Gallery then open an image of your choice. Once you open the image, select “More” to look for the “Set as Wallpaper” option.

You can also change your wallpaper from the Settings menu on your phone. Just follow these steps:

  1. Swipe up or unlock your home screen to display all apps.
  2. Look for the Settings icon, tap and then look for “Display.” For some phones, you might want to look for “Home Screen” or “Wallpaper” right away.
  3. Next, tap “Wallpaper” and select which folder or file you want to use.
  4. Find your desired image and tap “Set Wallpaper.”

You can always use your own image as a wallpaper. However, most phones also have a preset selection of wallpapers (or live images) that can be used anytime too.

You may also choose different images each for your wallpaper and lock screen. However, you may also use just one image for both.

Warning: This will remove ALL data on the phone (but not the MicroSD card).

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) Go to Settings – Personal – Backup and reset – Factory data reset – Reset device. It may ask for a password. Then select Erase everything.

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your phone’s dialler: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

If you want to clear your website browser history, cache or cookies on the Motorola Moto Z3 Play because you don’t want other people to snoop around (or you just want to clean up your list), then that is actually very easy to do. Just follow these steps:

  1. First, open the browser you use and look for the Menu or “More” button/icon.
  2. Then go to History → Clear Browsing Data.
  3. At the top, you will see that you can choose to delete data from a week or several months ago. You may also choose to delete everything by tapping “All Time.”
  4. You will see a list of data that you can tap to clear. You can clear cache, cookies, passwords, browser history and more.
  5. Be aware that if you delete cookies you will have to login to your online accounts again.
  6. Then, select browser history, then tap “Clear Data.”

This method generally works if you use Chrome on your phone. If you have multiple devices that use your Google Chrome account, you might notice that your browser history, cache and cookies are also reflected on other devices. These may get deleted too if you delete them from your phone.

If you don’t want this to happen, you can turn off sync on your device. This means that the browser history, cache, cookies, and other private data will just be removed from your phone alone.

To turn off sync on your Chrome, just follow these steps:

  1. Make sure you have already logged in your Google Account on Chrome.
  2. On Chrome, click on your Profile / Account icon (located at the top right portion).
  3. Look for Sync is On → Turn Off
  4. After this, you can delete your browser history, cache, and cookies on your phone without removing it on your other devices.

For Samsung phone users who are using the default Samsung Internet browser, you can clear your browser history, cache and cookies in a similar way to that of Chrome users. Just follow these steps:

  1. Open the Samsung Internet browser.
  2. Tap on the Menu icon.
  3. Go to Settings → Privacy and Security
  4. Scroll down to Personal Data then tap “Delete Browsing Data.”
  5. A list will open up and you can tap to delete other data such as cache, cookies, passwords, location data, among others.
  6. Select “Browsing History” then tap “Delete.”

If you are using a different browser, the steps are almost the same. The key is to look for your browser’s settings and look for the “Privacy” or “Data” section.

How to clear the cache on your Motorola Moto Z3 Play

To clear your phone’s cache, the steps are similar with that of clearing your browser history. All you have to do is click on your browser and open its Menu. For Google Chrome users, just follow these steps:

  1. Open Chrome and go to Menu or tap on the More (three-dotted) icon.
  2. Then go to History → Clear Browsing Data.
  3. At the top, you will see that you can choose to delete data from a week or months ago. You may also choose to delete everything by tapping “All Time.”
  4. You will see a list of data that you can tap to clear. You can clear cache, cookies, passwords, browser history and more.
  5. Just select Cache, then tap “Clear Data.”

For those who are using the default browser on Samsung phones, the steps are also similar with that of clearing your browser history:

  1. Open the Samsung Internet browser.
  2. Tap on the Menu icon.
  3. Go to Settings → Privacy and Security
  4. Scroll down to Personal Data then tap “Delete Browsing Data.”
  5. A list will open up and you can tap to delete other data such as cache, cookies, passwords, location data, among others.
  6. Select “Cache” then tap “Delete.”

If you are using a different type of browser, the steps are still quite similar. What you really have to look for is the Privacy, Data, or Security settings of your browser. Just open your browser and look for its Settings or “More” option.

How to Clear Cookies on the Motorola Moto Z3 Play

Clearing cookies from your phone is done similarly with clearing your browser history and cache. For Google Chrome users, just use these steps:

  1. Open Chrome and go to Menu or tap on the More (three-dotted) icon.
  2. Then go to History → Clear Browsing Data.
  3. At the top, you will see that you can choose to delete data from a week or months ago. You may also choose to delete everything by tapping “All Time.”
  4. You will see a list of data that you can tap to clear. You can clear cache, cookies, passwords, browser history and more.
  5. Just select Cookies, then tap “Clear Data.”

For those who are using the default Samsung browser, you can follow these steps:

  1. Open the Samsung Internet browser.
  2. Tap on the Menu icon.
  3. Go to Settings → Privacy and Security
  4. Scroll down to Personal Data then tap “Delete Browsing Data.”
  5. A list will open up and you can tap to delete other data such as cache, cookies, passwords, location data, among others.
  6. Select “Cookies” then tap “Delete.”

For those who are using other types of mobile browsers, the steps would be similar. Just look for the Menu then look for your browser’s Privacy, Data, or Security options.

Android now has privacy or incognito mode built into the stock browser.

Open your Browser App and press the Tabs icon at the bottom or top depending on your bowser. Then press the Menu or More button at the top. Then select New secret tab or select Open Incognito Tab.

Another option is to use the popular Dolphin browser whenever you want to browse privately. Then each time you exit, Dolphin asks you whether you want to delete your Cache or History. If you select yes, then your activity will be untraceable. You may need to check this is enabled in the Dolphin settings.

To store a phone number that you have received in an email, hold down on the number and you will be given the option to call, send an SMS or add the number to your contacts

There is no need to be stuck with the standard Android keyboard, which isn’t always great for typing quickly.

Go to the Play Store and search for ‘Keyboard’ to see some great alternatives, many of which are more accurate and make typing much easier.

One of the very best is SwiftKey. They provide a free trial, but once the trial is over it is well worth the small amount of money they charge. It can increase your typing rates massively.

Another good one is GoKeyboard.

If you see a warning saying the keyboard will collect all information (including credit cards) just ignore this. This is just a security feature that Android shows for every third-party keyboard that you install.