Huawei Mate 8 Tips and Tricks

Android 6.0 (Marshmallow)
Phone: Huawei Mate 8
Factory OS: Android 6.0 (Marshmallow)

Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions

To show the Browser History, open your Android stock browser (the default browser). Then press the Menu or More button and select Settings. Then Advanced – Manage website data.

To clear history, go to Privacy and Delete personal data.

Instead of the simple swipe gesture to unlock your phone, you can set a custom one which can be extremely difficult for a thief to guess.

From your home screen, go to Settings – Personal – Lock screen and security – Screen lock type and choose Pattern.

It is also a good idea to untick Use visible pattern. Then if someone is watching over your shoulder while you entering your pattern, it will be harder for them to remember the pattern.

If you have forgotten your unlock pattern, then after 5 unsuccessful tries a button will appear saying ‘Forgot pattern’.

Press this and you will be asked to enter your Gmail username/password. The phone will then ask for a new unlock pattern.

If you don’t have a Gmail account, then you will have to either call your carrier or factory reset your phone.

To change your default font, go to Settings – Device – Display – Font. You can also change the font size here also.

Another option is to install the popular Go Launcher EX App. Then once this is installed, download their GoLauncher Fonts App.

Warning: This will remove ALL data on the phone (but not the MicroSD card).

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) Go to Settings – Personal – Backup and reset – Factory data reset – Reset device. It may ask for a password. Then select Erase everything.

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your phone’s dialler: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

If you see the following error:
Unfortunately, the process android.process.acore has stopped

Then follow these steps:
1.First, go to your phone’s main Settings and select App Manager.

2. Then, tap on the menu button usually at the top right left.

3. Select Reset App Preferences.

Alternatively, you can also disable all apps and enable them again one by one until you find the app that has been causing the error.

If none of the above works, you can do a Factory Reset or reboot, instead. Be warned you may lose all of your data when performing a Factory reset.

When browsing on your phone you may notice images are quite blurry. This is because your telecom provider is compressing the images before they are downloaded on to your phone.

There is no way to prevent this, but if you have a WiFi connection nearby, then you can turn that on. This will mean that all browser downloads come through the WiFi connection, rather than the carrier, and your images will appear normally.

If you find you’e forgotten your backup password, try the following using Google’s Android Device Manager:

On a computer or in a mobile browser, go to www.google.com/android/devicemanager.

Sign in to the Google Account that you previously added to your device.

If you have more than one device, select the arrow next to the name of the device you’re locked out of. Android Device Manager will show you the approximate location of your device on a map.

Select Lock.

Enter a temporary password for your device, then click Lock again.

On your device, enter the temporary password on the lock screen.

Drag down your notifications bar and select Settings. Then select Lock screen and security.

Enter your temporary password again, then follow the prompts to reset your device?s screen lock.

If you see an insufficient storage available error, or find that you’re running low on your phone memory (not to be confused with your SD Card memory), then there are a number of ways to fix this.

This error can be very frustrating as it often means you cannot install new Apps, and some Apps may not even function properly because of this. We hope this guide is as comprehensive as possible, but if you find other methods, then please suggest them in the comments below.

The first step is to determine exactly what is eating up your phone’s storage memory. To do this pull down your notifications menu and select Settings and find Storage. It may take a while to calculate so be patient. From here you can see whether it is your Applications, Pictures, Audio or otherwise, that is causing the problem. Obviously, if it is photos or music, then the first step is to remove some of these (ensuring you do actually want them deleted of course!).

If it is your Apps taking up space, then you have a few options, as follows:

Uninstall Apps – Go to Settings – Applications – Application Manager and swipe to the ALL tab at the top. Then look at the bottom of the screen which shows how much free space you have. Often you will have very little Free memory, which is the cause of the error. From here, press your Menu button and select Sort by size. This will show you which Apps take up the most space and which will make the most impact by removing. Obviously don’t delete things like Gallery (which will remove your photos!), Internet (which is your browser), key Google Apps and so on. However if you have Apps you don’t use anymore, then uninstall them to free up space.

Clear App Cache (with an App) – For this method, you will need to download an App called Clear App Cache. However, this will only work if you can uninstalled enough Apps to free up enough space to install the App itself. Once installed however you can quickly clear the cache of all of your Apps, which should free up some space.

Clear App Cache (manually) – Apps such as Gallery, can sometimes generate a large cache (image thumbnails in this case) which can be cleared to free up memory. First, go to Settings – Applications – Application Manager. Then swipe from right to left until you’re on the ALL screen. Then press the Menu key and Sort by size. Then choose the largest App by pressing on it. Then select Clear Cache. Do this until you’ve cleared as much space as you can.

Dump your log files – This will only work on some devices, however it doesn’t cause any data loss. It simply cleans up your App log files. Go to your phone dialler App and press: *#9900# Then Select delete dumpstate/ logcat and hit OK.

Move Apps to SD Card (if you have one) – Settings – Applications – Application Manager. Flick from right to left until you get to SD Card. Then simply tick which Apps you’d like to move from Phone memory to SD Card memory.

Clear Browser Thumbnails – This one seems to be a bug in some versions of Android and/or some phones, but is a very quick and effective fix. Simply open your stock Android Brower, which is usually found by opening the Internet App. Then at the top right check if you have multiple tabs open. If you do, then swipe them off the screen one by one until you have none left. This can clear up hundreds of cached thumbnails which never clear unless this process is carried out. It has been known to clear several gigabytes of space for users that don’t close their tabs often.

Check folder/file sizes – The last method is great and involves installing an App called DiskUsage from the Play store. Once you install this it will show you which folders are the largest. You can then drill down to find out exactly what is consuming your precious space before deciding to remove the files or folders. You can also integrate the App with File Explorer Apps to easily manage your files. When it comes to removing files and folders it’s sometimes easier to do that by plugging your device into a PC and browsing the folders that way.

Sometimes you may need your screen to stay on when plugged in via USB.

To do this, Drag down your notifications screen and press Settings. Then under System, select Developer Options. Then check Stay Awake.

If you can’t see Developer options then you need to enable this.

Go to Settings – System – About device – Software info and press on Build number 7 times. Developer options will now appear in the System section of your settings.

If you are abroad and don’t want to pay high data roaming charges, then you can save Google Maps for offline viewing later. Here are two ways to do this:

The first method will depend whether your phone supports it.

First, open Google Maps and navigate to a section of the map that you want available offline.

Then on the search bar at the top, press the Hamburger / Menu icon and select Offline areas.

Next, select Custom area. Then zoom and pan around the required map area. The size of the offline map will be shown beneath the map area. When done, press the Download button.

Alternatively, open Google Maps and zoom down to street level. Then scroll around area you’ll be travelling too. If you’re visiting a city for example, do this at street level and cover as much area as you think you’ve be visiting. If you’re travelling outside a city, then street level view might be too detailed, so zoom out and just cover the main roads, towns etc.

This will load all the segments into your phone’s cache. Then when have arrived at your destination and you have data turned off, you should see the areas you’ve stored on the phone’s memory.

Note: this won’t give you your GPS location because that normally needs a data connection to pinpoint your position.