HTC U11 Tips and Tricks

Android 7 (Nougat)
Phone: HTC U11
Factory OS: Android 7 (Nougat)

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Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
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To show the Browser History, open your Android stock browser (the default browser).

Then press the Menu button in the top right.

Then select History.

To clear history, go to the Menu button again, then Settings – Advanced – Privacy – Clear browsing data.

Sometimes while typing long text or SMS messages you will get a message saying Converting to multimedia message. This won’t normally cause a problem, however some users do not want to send a MMS message.

There are a number of different settings to deal with this, however there isn’t really a way to prevent the phone from converting to an MMS. The reason for this is that any message over 480 characters cannot be sent as an SMS message. They must be sent as an MMS. The is a restriction of SMS messages in general, similar to the original limit of 160 characters.

What you can do however is ensure you get alerted when you have reached 480 characters. Then you can decide to send the message as an SMS and continue your conversation on a second message.

To check this setting is on, open your Message App and press Settings in the top right, then settings again, then More settings.

Then select Multimedia messages – Set restrictions and choose Warning. You will now be told when your message is being converted to MMS.

You can also change the settings for Creation mode which lets you restrict messages that go over a certain size. If you select Warning or Restricted, you should get further warnings when your message is really large and may not be handled by the network.

With the recent versions of Android you can now take photos while recording video by simply pressing the screen.

This will save that particular frame to the gallery while continuing to record video.

If you don’t want to have to unlock your screen every time you take your device out of standby then go to Settings – Lock screen and security.

Then select the Screen lock type that is currently selected.

You will be asked to unlock your phone, for security purposes.

Then on the next screen, scroll down and select the None option.

If you have forgotten your custom unlock pattern or PIN, then don’t panic.

After 5 unsuccessful tries a button should appear saying Forgot pattern or PIN. Press this and you will be asked to enter your Gmail username/password.

The phone will then ask for a new unlock pattern or PIN.

If it isn’t accepting your Google ID or password, then try the following options:

1) First, go to the following URL: https://myaccount.google.com/u/1/device-activity

Then when you see your device, select Revoke Access.

Then at the bottom of the page, you should see Generate New Application-Specific Password.

Enter a name and click on Generate Password.

A 16-digit pass code should be generated.

Enter this new password in your Android device, along with the correct Google ID.

2) If that doesn’t work, then go to: https://accounts.google.com/signin/recovery

Choose one of the recovery options. Then enter the email you used when you set up your device.

Follow the options depending on your situation and you should be guided through an option to get back into your phone.

If none of the above works, then you may have to hard reset / factory reset your device.

Before you do this, it’s recommended that you plug it in to a computer and copy across any files (particularly your photos in the DCIM folder). However it may not be possible to do this on some devices as it will be locked.

There are a couple of ways to bring up one of your contacts.

First, while in your Contacts App, simply start typing in the search bar at the top of the screen.

Or else a quicker method is to use the Google Search widget (installed by long pressing on a vacant part of your home screen and installing the widget) and start typing the name of the contact you want to dial. This will quickly filter the correct contact.

To store a phone number that you have received in an email, hold down on the number and you will be given the option to call, send an SMS or add the number to your contacts

Warning: This will remove ALL data on the phone (but not the MicroSD card).

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) Go to Settings – General management – Reset. It may ask for a password. Then select Erase everything.

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your Phone App: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

If you don’t want to hear the shutter sound when you take photos, then there are a few things you can try.

Firstly, some countries have laws to force the phone to play these sounds. Assuming you’re not in one of these countries, then the first thing you can try is to go to the Camera App – Settings – Shutter Sound – Off.

If that doesn’t work, then you can try turning the volume of the phone down or put it in silent mode when taking photos.

The last option is to Root your phone. If you don’t know what that means, then it’s best not to attempt it unless you have thoroughly read about the process. Once Rooted, go to this folder on your phone: /system/media/audio/ui and rename the camerashutter and/or cameraclick OGG files to something else.

Alternatively, on a rooted phone you can use a Root Browser, to edit /system/csc/feature.xml and set the option to TRUE. Then you should be able to go to Camera App – Settings – Shutter Sound – Off.

To delete or remove home screen widgets, simply press and hold. Then drag the widget to the top-right corner of the screen and into the Trash icon.