HTC U11 Life Tips and Tricks

Android 8 (Oreo)
Phone: HTC U11 Life
Factory OS: Android 8 (Oreo)

Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie)
Or view tips for all Android versions

If you see an insufficient storage available error, or find that you’re running low on your phone memory (not to be confused with your SD Card memory), then there are a number of ways to fix this.

This error can be very frustrating as it often means you cannot install new Apps, and some Apps may not even function properly because of this. We hope this guide is as comprehensive as possible, but if you find other methods, then please suggest them in the comments below.

The first step is to determine exactly what is eating up your phone’s storage memory. To do this pull down your notifications menu and select Settings and find Storage. It may take a while to calculate so be patient. From here you can see whether it is your Applications, Pictures, Audio or otherwise, that is causing the problem. Obviously, if it is photos or music, then the first step is to remove some of these (ensuring you do actually want them deleted of course!).

If it is your Apps taking up space, then you have a few options, as follows:

Uninstall Apps – Go to Settings – Applications – Application Manager and swipe to the ALL tab at the top. Then look at the top of the screen which shows how much free space you have. Often you will have very little Free memory, which is the cause of the error. From here, press your Menu button and select Sort by size. This will show you which Apps take up the most space and which will make the most impact by removing. Obviously don’t delete things like Gallery (which will remove your photos!), Internet (which is your browser), key Google Apps and so on. However if you have Apps you don’t use anymore, then uninstall them to free up space.

Clear App Cache (with an App) – For this method, you will need to download an App called Clear App Cache. However, this will only work if you can uninstalled enough Apps to free up enough space to install the App itself. Once installed however you can quickly clear the cache of all of your Apps, which should free up some space.

Create Cloud Storage Backup – You can also select to create back-up in Google drive. For that Go to Settings – Backup & Reset and turn Back up data ?ON? and add your back-up account (Preferably the same account from which you signed in on Play Store). Then open Google Account icon and from there you can select folders for which you want to create back-up, you can also set frequency of creating back-up e.g. daily, monthly or weekly etc. Now you can delete data from folders for which you have opted to create back, but before that please make sure that back up has been created. You can access these files by signing in to Google drive using you Gmail email and Password.

Clear App Cache (manually) – Apps such as Gallery, can sometimes generate a large cache (image thumbnails in this case) which can be cleared to free up memory. First, go to Settings – Applications – Application Manager. Then swipe from right to left until you’re on the ALL screen. Then press the Menu key and Sort by size. Then choose the largest App by pressing on it. Then select Clear Cache. Do this until you’ve cleared as much space as you can. ?

Dump your log files – This will only work on some devices, however it doesn’t cause any data loss. It simply cleans up your App log files. Go to your phone dialler App and press: *#9900# ? Then Select delete dumpstate/ logcat and hit OK.

Move Apps to SD Card (if you have one) – Settings – Applications – Application Manager. Flick from right to left until you get to SD Card. Then simply tick which Apps you’d like to move from Phone memory to SD Card memory.

Clear Browser Thumbnails – This one seems to be a bug in some versions of Android and/or some phones, but is a very quick and effective fix. Simply open your stock Android Browser, which is usually found by opening the Internet App. Then at the top right check if you have multiple tabs open. If you do, then swipe them off the screen one by one until you have none left. This can clear up hundreds of cached thumbnails which never clear unless this process is carried out. It has been known to clear several gigabytes of space for users that don’t close their tabs often. ?

Check folder/file sizes – The last method is great and involves installing an App called DiskUsage from the Play store. Once you install this it will show you which folders are the largest. You can then drill down to find out exactly what is consuming your precious space before deciding to remove the files or folders. You can also integrate the App with File Explorer Apps to easily manage your files. When it comes to removing files and folders it’s sometimes easier to do that by plugging your device into a PC and browsing the folders that way.

If you want to remove an entire text message thread, go into Messages and look for the thread. Then long press on it and select Delete thread

There are a number of solutions to this error. Go through the following steps:

Go to Settings – Applications – Application manager. Then swipe right to left to go to All (along the top). Then find the App called Media Storage. Click on that and select Force Close. Then select Clear Data. (warning: this will delete the cache for your media player so you may lose things such as recently played, most played etc. But you will not lose your music).

Next, go back to list of Apps and find Music Player. Again, press Force Close and then Clear Data.

Once that’s done, go to the Play Store and download an App called Re Scan Media and run it. Wait 5 minutes for the device to re-scan your media.

If you still cannot play your music, then try turning your phone off and removing your SDCard / memory card (if you have one). Then turn the phone on without the card. Then turn it off again and reinsert the card. Finally turn it on again with the card back in.

If you still can’t play music, then some users have said that there may be a conflict with the Twitter App. Try uninstalling this and see if the error persists.

You can also try downloading some new media player from Play Store and try running media on this new player.

To copy files between your phone and PC, go to the Android Play Market and download an app called Air Droid.

This is an extremely useful App that connects your phone to your PC wirelessly, allowing you to move files and many, many other things.

Alternatively if you just want to copy using USB then simply plug a micro USB cable into your phone and it should appear as another drive on your PC.

Some phones do not allow data transfer to PC, to enable this feature go to Settings – Developer Options – Networking, and then tap on USB configuration and change it from ‘Charging’ to ‘MTP’.

Note: Developer Options is not always enabled by default. To enable, go to Settings – System – About Device. Then tap on Build number 7 times to enable this secret option.

Depending on how your phone is set up, sometimes you will see lag when swiping between homescreens. There are a number of things you can try to fix this, as follows:

First, try restarting your phone. This will fix many problems.

If that doesn’t work, then remove any Widgets that pull data to the phone, such as Twitter, Weather widgets etc.

If you have Live wallpapers turned on, then try turning them off by going to Settings – Wallpaper, then changing to a different Wallpaper.

Go to Settings – System – Developer options – Window Animation Scale and Transition Animation Scale. Try changing these to 0.5x (or even 0).
(you will need to unlock Developer options if you can’t find this. Use the search form on this site).

Sometimes the problem can be with the phone or operators skin or launcher, so try going to the Play Store and downloading a third party launcher such as Nova launcher or Go LauncherEx. Note: you will need to re-create your homescreen shortcuts, but they are both great launchers.

Another tip is to always press the Back key instead of the Home key when leaving Apps. The Back key will often close the App properly, while the Home key can leave it running in the background.

If you want to conserve battery life, you can turn off the WiFi while the phone is asleep.

Pull down the notifications screen. Then long press on the WiFi icon. Then press the Menu or More button and select Keep WiFi on during sleep.

Locking your phone is a great security feature, but when you’re at home it’s normally not necessary.

A featured called Trusted Places enables you to bypass the lock screen when you’re at specific geographic places.

To set it up go to Settings – Lock screen and security – Smart lock – Trusted places. You can also set up the bypass to work when your phone is connected to specific Bluetooth devices such as Smart watches or Audio devices.

You can also override this (i.e. lock your screen when it is at the location). To override, just press and hold the padlock icon on the lock screen.

This may not work on all phones, models or networks.

Looking for a charger for your Htc U11 Life? Our guide shows you the best deals and provides advice on charger types.

Important: We take no responsibility for chargers purchased that are incompatible with your device. Please check your user manual or product descriptions before you buy.

The good news is that unless you own an iPhone (which uses the Apple Lightning Charger), almost all smartphones on the market today use the standard 5 watt Micro USB connection. This is great for consumers because it means you can normally borrow a charger from someone else if your phone is out of juice (unless they own an iPhone of course). Many shopping centres and events also provide charging stations for this connection.

Charger types
Chargers can be classified into the following four categories:

USB Charger– This is normally a simple cable that connects from your phone (micro USB port) to your laptops or desktop PCs (normal USB port). They’re super cheap and super convenient. They are often included in your phone box, but we recommend you buy extras so you can leave one at home, one at work, one at friends place etc.

Mains Charger– These also normally come in your phone’s box, but it’s also useful to have them dotted around the house or workplace so you’re never far away from a re-charge.

Car Charger– If you have a car, you should get a car charger. These simply plug into your cigarette lighter and the other end plugs into your phone. We recommend buying one for each car that you own.

Portable Charger – Also known as an external battery pack, these are great for camping, festivals or going anywhere where you may not have a mains power supply. They come in many sizes ranging from tiny portable ones providing one charge, to large power packs allowing you to charge your device multiple times.

Get the best chargers!
To help you choose, we’ve listed the best-selling chargers for the Htc U11 Life. Simply click on the products below to find out more (if you don’t see any products below, make sure you pause any ad blocking software):





Android cleverly uses Picasa to sync photos between your account and your phone. Sometimes however, this means that you will get duplicates appearing in your Gallery when they’re not actually on your phone.

To stop this from happening, and so you only see photos on the Phone or SD card, then follow these steps:

Drag down your notification menu from the top and click on the Gear icon to bring up your Settings. Then select Accounts and Google. Then select your Gmail account.

You should see a list of options that are ticked. Scroll down to the one that refers to Picasa and untick that.

Now that’s done we want to remove the thumbnails from your Gallery, so we need to refresh the Gallery. To do that, swipe down and go to Settings again. Then select More – Application Manager. Swipe across to show ALL Apps. Then find the Gallery App and press Clear Data.

This will erase the thumbnails in your Gallery, so don’t panic that your photos have disappeared. Just wait for the Gallery to re-build its index which could take awhile.

But the good news is that your Picasa Albums shouldn’t be there anymore.

Recent Android versions use a special mode that hides all Android related visuals. The mode is called immersive mode and it essentially means certain Apps have the whole screen available.

Sometimes this can be annoying however and you want to see the time, signal strength or batter indicator.

To temporarily leave immersive mode, simply drag down your notifications screen and the phone will exit immersive mode so you can see other features.