HTC Desire 12 Tips and Tricks
Factory OS: Android 7 (Nougat)
Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions
To add a widget, simply long press on a blank part of one of your homescreens. Then select Widget. Scroll through the list of available widgets and choose one. It will be placed on your homescreen and you can move it around as you desire.
To soft reset your phone press and hold the Power/Lock button for around 8 to 10 seconds. The phone will restart automatically.
If that doesn’t work, then remove the battery (if it has one). Wait 30 seconds and put the
battery back in. Then press the Power/Lock button to turn the phone on.
Some devices also provide reboot option on pressing Power Button.
If you are browsing YouTube videos on your phone and they appear blurry, then this is usually because of your connection speed.
If you are using 3G / 4G and you’re in an area of low signal strength, then YouTube will sometimes automatically reduce the quality of the video. Unfortunately this can make the video very pixelated and of poor quality.
If you are using the standard Android browser, then when the video is in full screen, press the back button. Then press HQ and start playing it again.
If you are using another browser, then press the Settings icon on the bottom right of the YouTube video. Then change the quality.
This may improve the quality, but it may also lead to buffering issues.
Another solution is to use a WiFi connection, if one is available.
When browsing on your phone you may notice images are quite blurry. This is because your telecom provider is compressing the images before they are downloaded on to your phone.
There is no way to prevent this, but if you have a WiFi connection nearby, then you can turn that on. This will mean that all browser downloads come through the WiFi connection, rather than the carrier, and your images will appear normally.?
This also depends on your service provider and data package.
Recent Android versions use a special mode that hides all Android related visuals. The mode is called immersive mode and it essentially means certain Apps have the whole screen available.
Sometimes this can be annoying however and you want to see the time, signal strength or batter indicator.
To temporarily leave immersive mode, simply drag down your notifications screen and the phone will exit immersive mode so you can see other features.
The phone has the ability to send quick response text messages if your phone is ringing but you can’t answer it.
To change these, go to your Dialler App and press the Menu or More button. Then select Settings – Call rejection.
From here you can add or edit your reject messages.
Warning: This will remove ALL data on the phone (but not the MicroSD card).
To perform a hard reset, or factory reset, then there are a number of methods to try:
1) Go to Settings – Personal – Backup and reset – Factory data reset – Reset device. It may ask for a password. Then select Erase everything.
If the phone is totally unresponsive, even after a reboot, then try the following methods.
2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.
3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.
4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.
5) A final method is to enter the code into your phone’s dialler: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.
If you want to access certain features of your device that are only available to developers, then you want the Developer options setting.
On most devices, this feature is hidden so you will need to pull down your notifications screen go into Settings. Then scroll down to About device.
Then you should see Build Number. This needs to be pressed a total of seven times. You should get a message at the fourth press. On the seventh, you’ll get another message saying that Developer Options are unlocked.
To take a screen shot, hold down the Volume Down and Power Buttons together (i.e. exactly the same time).
This will save the current screen to your phone’s memory card. They will be stored in the folder /Device Storage/Pictures/Screenshots. You can get to this folder by going to your My Files App.
Android cleverly uses Picasa to sync photos between your account and your phone. Sometimes however, this means that you will get duplicates appearing in your Gallery when they’re not actually on your phone.
To stop this from happening, and so you only see photos on the Phone or SD card, then follow these steps:
Drag down your notification menu from the top and click on the Gear icon to bring up your Settings. Then select Accounts and Google. Then select your Gmail account.
You should see a list of options that are ticked. Scroll down to the one that refers to Picasa and untick that.
Now that’s done we want to remove the thumbnails from your Gallery, so we need to refresh the Gallery. To do that, swipe down and go to Settings again. Then select More – Application Manager. Swipe across to show ALL Apps. Then find the Gallery App and press Clear Data.
This will erase the thumbnails in your Gallery, so don’t panic that your photos have disappeared. Just wait for the Gallery to re-build its index which could take awhile.
But the good news is that your Picasa Albums shouldn’t be there anymore.


