HTC 10 Tips and Tricks

Android 6.0 (Marshmallow)
Phone: HTC 10
Factory OS: Android 6.0 (Marshmallow)

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Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions

To find out information about Signal Strength, Network Information, Remaining Battery Time and Battery Usage (by Application), drag down your notifications screen and select Settings.

Then under System, select About device and choose Status.

Here you will find a wealth of valuable technical information about your phone which may help with diagnostics and network troubleshooting.

Android now comes with some great battery management built into the OS.

Pull down your notifications screen and select Settings.

Then go to Battery and you will see some useful stats such as the time remaining.

There are also two other options:
– Power saving mode and
– Ultra power saving mode

Select one of these to really make your phone last the distance.

Be warned that these can limit your device quite considerably as certain features will be disabled in order to conserve battery life.

If you see the the following error:
com.system.patch error

Then pull down your notification menu and choose Settings.

Then, select Lock screen and security – Other security settings – Device Administrator.

On the next screen, uncheck com.system.patch

Now, go to your App Manager and you should be able to uninstall it.

Locking your phone is a great security feature, but when you’re at home it’s normally not necessary.

A featured called Trusted Places enables you to bypass the lock screen when you’re at specific geographic places.

To set it up go to Settings – Lock screen and security – Secure Lock settings – Smart lock – Trusted places.

You can also set up the bypass to work when your phone is connected to specific Bluetooth devices such as Smartwatches or Audio devices.

You can also override this (i.e. lock your screen when it is at the location). To override, just press and hold the padlock icon on the lockscreen.

This may not work on all phones, models or networks.

Having notifications come through on the lock screen can be handy because you don’t have to unlock your phone to see what the notification is about.

The problem with this is that someone may see the content of a notification (a text message for example) which you would like to keep private.

To change this setting to only display that the notification has arrived (rather than the actual content), then go to Settings – Lock screen and security.

Then select Notifications on lock screen

From here you can enable or disable which apps you can show notifications from or at the top, select to Show or Hide notifications.

If you see an insufficient storage available error, or find that you’re running low on your phone memory (not to be confused with your SD Card memory), then there are a number of ways to fix this.

This error can be very frustrating as it often means you cannot install new Apps, and some Apps may not even function properly because of this. We hope this guide is as comprehensive as possible, but if you find other methods, then please suggest them in the comments below.

The first step is to determine exactly what is eating up your phone’s storage memory. To do this pull down your notifications menu and select Settings and find Storage. It may take a while to calculate so be patient. From here you can see whether it is your Applications, Pictures, Audio or otherwise, that is causing the problem. Obviously, if it is photos or music, then the first step is to remove some of these (ensuring you do actually want them deleted of course!).

If it is your Apps taking up space, then you have a few options, as follows:

Uninstall Apps – Go to Settings – Applications – Application Manager and swipe to the ALL tab at the top. Then look at the bottom of the screen which shows how much free space you have. Often you will have very little Free memory, which is the cause of the error. From here, press your Menu button and select Sort by size. This will show you which Apps take up the most space and which will make the most impact by removing. Obviously don’t delete things like Gallery (which will remove your photos!), Internet (which is your browser), key Google Apps and so on. However if you have Apps you don’t use anymore, then uninstall them to free up space.

Clear App Cache (with an App) – For this method, you will need to download an App called Clear App Cache. However, this will only work if you can uninstalled enough Apps to free up enough space to install the App itself. Once installed however you can quickly clear the cache of all of your Apps, which should free up some space.

Clear App Cache (manually) – Apps such as Gallery, can sometimes generate a large cache (image thumbnails in this case) which can be cleared to free up memory. First, go to Settings – Applications – Application Manager. Then swipe from right to left until you’re on the ALL screen. Then press the Menu key and Sort by size. Then choose the largest App by pressing on it. Then select Clear Cache. Do this until you’ve cleared as much space as you can.

Dump your log files – This will only work on some devices, however it doesn’t cause any data loss. It simply cleans up your App log files. Go to your phone dialler App and press: *#9900# Then Select delete dumpstate/ logcat and hit OK.

Move Apps to SD Card (if you have one) – Settings – Applications – Application Manager. Flick from right to left until you get to SD Card. Then simply tick which Apps you’d like to move from Phone memory to SD Card memory.

Clear Browser Thumbnails – This one seems to be a bug in some versions of Android and/or some phones, but is a very quick and effective fix. Simply open your stock Android Brower, which is usually found by opening the Internet App. Then at the top right check if you have multiple tabs open. If you do, then swipe them off the screen one by one until you have none left. This can clear up hundreds of cached thumbnails which never clear unless this process is carried out. It has been known to clear several gigabytes of space for users that don’t close their tabs often.

Check folder/file sizes – The last method is great and involves installing an App called DiskUsage from the Play store. Once you install this it will show you which folders are the largest. You can then drill down to find out exactly what is consuming your precious space before deciding to remove the files or folders. You can also integrate the App with File Explorer Apps to easily manage your files. When it comes to removing files and folders it’s sometimes easier to do that by plugging your device into a PC and browsing the folders that way.

To store a phone number that you have received in an email, hold down on the number and you will be given the option to call, send an SMS or add the number to your contacts

Sometimes you may need your screen to stay on when plugged in via USB.

To do this, Drag down your notifications screen and press Settings. Then under System, select Developer Options. Then check Stay Awake.

If you can’t see Developer options then you need to enable this.

Go to Settings – System – About device – Software info and press on Build number 7 times. Developer options will now appear in the System section of your settings.

If you have forgotten your custom unlock pattern or PIN, then don’t panic.

After 5 unsuccessful tries a button should appear saying Forgot pattern or PIN. Press this and you will be asked to enter your Gmail username/password.

The phone will then ask for a new unlock pattern or PIN.

If it isn’t accepting your Google ID or password, then try the following options:

1) First, go to the following URL: https://accounts.google.com/IssuedAuthSubTokens

Then when you see your device, select Revoke Access.

Then at the bottom of the page, you should see Generate New Application-Specific Password.

Enter a name and click on Generate Password.

A 16-digit pass code should be generated.

Enter this new password in your Android device, along with the correct Google ID.

2) If that doesn’t work, then go to: https://accounts.google.com/signin/recovery

Choose one of the recovery options. Then enter the email you used when you set up your device.

Follow the options depending on your situation and you should be guided through an option to get back into your phone.

If none of the above works, then you may have to hard reset / factory reset your device.

Before you do this, it’s recommended that you plug it in to a computer and copy across any files (particularly your photos in the DCIM folder). However it may not be possible to do this on some devices as it will be locked.

Here are the top 5 tips to make your phone run faster:

1) Use only essential widgets on your home screen – each widget consumes memory and processing power which can slow your down your phone.

2) Uninstall apps that you don’t use – after a while your phone can get cluttered as some Apps are designed to always run in the background. If you rarely use an App, then uninstall it to free up memory and CPU resource.

3) Install Apps to your phone memory – if you have an SDCard, always install Apps to the phone memory, which can be accessed faster. If you have Apps on the SDCard, then move them back to the phone memory with an App called Move2SD available from the Play Market.

4) Use Static rather than Live wallpapers – Live wallpapers consume processing power and memory. Unless you really must have them, uninstall them.

5) Kill tasks occasionally – Some Apps will run in the background indefinitely unless you kill them. Most of them won’t cause a problem, but it pays to check your running tasks from time to time. Hold down your Home key and check the Task Manager. You can use Apps such as DU Speed Booster for this.