Asus Zenfone Max Tips and Tricks

From the Contact list or the Messaging list, swipe from Left to Right to call a Contact.

This might not work on all models.

If you have forgotten your custom unlock pattern or PIN, then don’t panic.

After 5 unsuccessful tries a button should appear saying Forgot pattern or PIN. Press this and you will be asked to enter your Gmail username/password.

The phone will then ask for a new unlock pattern or PIN.

If it isn’t accepting your Google ID or password, then try the following options:

1) First, go to the following URL: https://myaccount.google.com/u/1/device-activity

Then when you see your device, select Revoke Access.

Then at the bottom of the page, you should see Generate New Application-Specific Password.

Enter a name and click on Generate Password.

A 16-digit pass code should be generated.

Enter this new password in your Android device, along with the correct Google ID.

2) If that doesn’t work, then go to: https://accounts.google.com/signin/recovery

Choose one of the recovery options. Then enter the email you used when you set up your device.

Follow the options depending on your situation and you should be guided through an option to get back into your phone.

If none of the above works, then you may have to hard reset / factory reset your device.

Before you do this, it’s recommended that you plug it in to a computer and copy across any files (particularly your photos in the DCIM folder). However it may not be possible to do this on some devices as it will be locked.

Sometimes while typing long text or SMS messages you will get a message saying Converting to multimedia message. This won’t normally cause a problem, however some users do not want to send a MMS message.

There are a number of different settings to deal with this, however there isn’t really a way to prevent the phone from converting to an MMS. The reason for this is that any message over 480 characters cannot be sent as an SMS message. They must be sent as an MMS. The is a restriction of SMS messages in general, similar to the original limit of 160 characters.

What you can do however is ensure you get alerted when you have reached 480 characters. Then you can decide to send the message as an SMS and continue your conversation on a second message.

To check this setting is on, open your Message App and press Settings in the top right, then settings again, then More settings.

Then select Multimedia messages – Set restrictions and choose Warning. You will now be told when your message is being converted to MMS.

You can also change the settings for Creation mode which lets you restrict messages that go over a certain size. If you select Warning or Restricted, you should get further warnings when your message is really large and may not be handled by the network.

Normally you can simply insert a SIM card and you will be able to browse the internet using 3G or 4G. Sometimes, this must be setup manually however.

Before you start, you will need to ask your carrier or Telco for your APN settings.

Once you have those, go to Settings – Connections – Mobile networks – Access Point Names.

From here press Add or the Plus sign at the top right and select New APN.

Then fill in the details your carrier gave you. Then press the menu button and press Save.

If you like your Apps neatly sorted into folders, or just need to clear up some space on your home screens, then there is a simple way to accomplish this.

First find the first App you would like in a folder. Then choose a second App.

Press and hold on the second App and drag it over the top of the first App. They will both combine into a folder.

You can repeat this process to add more.

To undo this, press to go into the folder. Then press and hold an App icon to place it outside of the folder again.

If you see an insufficient storage available error, or find that you’re running low on your phone memory (not to be confused with your SD Card memory), then there are a number of ways to fix this.

This error can be very frustrating as it often means you cannot install new Apps, and some Apps may not even function properly because of this. We hope this guide is as comprehensive as possible, but if you find other methods, then please suggest them in the comments below.

The first step is to determine exactly what is eating up your phone’s storage memory. To do this pull down your notifications menu and select Settings and find Storage. It may take a while to calculate so be patient. From here you can see whether it is your Applications, Pictures, Audio or otherwise, that is causing the problem. Obviously, if it is photos or music, then the first step is to remove some of these (ensuring you do actually want them deleted of course!).

If it is your Apps taking up space, then you have a few options, as follows:

Uninstall Apps – Go to Settings – Applications – Application Manager and swipe to the ALL tab at the top. Then look at the bottom of the screen which shows how much free space you have. Often you will have very little Free memory, which is the cause of the error. From here, press your Menu button and select Sort by size. This will show you which Apps take up the most space and which will make the most impact by removing. Obviously don’t delete things like Gallery (which will remove your photos!), Internet (which is your browser), key Google Apps and so on. However if you have Apps you don’t use anymore, then uninstall them to free up space.

Clear App Cache (with an App) – For this method, you will need to download an App called Clear App Cache. However, this will only work if you can uninstalled enough Apps to free up enough space to install the App itself. Once installed however you can quickly clear the cache of all of your Apps, which should free up some space.

Clear App Cache (manually) – Apps such as Gallery, can sometimes generate a large cache (image thumbnails in this case) which can be cleared to free up memory. First, go to Settings – Applications – Application Manager. Then swipe from right to left until you’re on the ALL screen. Then press the Menu key and Sort by size. Then choose the largest App by pressing on it. Then select Clear Cache. Do this until you’ve cleared as much space as you can.

Dump your log files – This will only work on some devices, however it doesn’t cause any data loss. It simply cleans up your App log files. Go to your phone dialler App and press: *#9900# Then Select delete dumpstate/ logcat and hit OK.

Move Apps to SD Card (if you have one) – Settings – Applications – Application Manager. Flick from right to left until you get to SD Card. Then simply tick which Apps you’d like to move from Phone memory to SD Card memory.

Clear Browser Thumbnails – This one seems to be a bug in some versions of Android and/or some phones, but is a very quick and effective fix. Simply open your stock Android Brower, which is usually found by opening the Internet App. Then at the top right check if you have multiple tabs open. If you do, then swipe them off the screen one by one until you have none left. This can clear up hundreds of cached thumbnails which never clear unless this process is carried out. It has been known to clear several gigabytes of space for users that don’t close their tabs often.

Check folder/file sizes – The last method is great and involves installing an App called DiskUsage from the Play store. Once you install this it will show you which folders are the largest. You can then drill down to find out exactly what is consuming your precious space before deciding to remove the files or folders. You can also integrate the App with File Explorer Apps to easily manage your files. When it comes to removing files and folders it’s sometimes easier to do that by plugging your device into a PC and browsing the folders that way.

To stop the Photo App or the Music player from indexing your files, place a blank text file called .nomedia in the folder containing your photos or music.

The best way to do this is to connect your device to a PC and then navigate to the relevant folder via your PC.

If you don’t like the default A-Z way of viewing your contacts you can change this.

First, go to your Contacts App and press the Menu key or More at the top of the screen.

Then select Settings.

Then choose Sort by.

When taking photos or videos, tap the screen where you want to focus on.

The phone will automatically adjust the settings to improve the image or video

If you already have an Android phone, then simply ensure each of your old Contacts are stored on Google (rather than the Phone memory). This means your contacts are stored on Google’s servers under your Google/Gmail login. Then once you get the new phone, log in with your Gmail account and your Contacts will be automatically synced.

If you do not have an Android device, you need to find a way to Export your old contacts to a CSV (Comma Separated Values) file and save this to a PC. You may need to install the correct software for your phone first in order to do the export.

Then, if you don’t have a Gmail account, sign up for one.

Once that’s done, open Gmail. Go to Contacts, then press More – Settings – Import/Export Contacts. Then import the CSV to your Gmail contacts.

Then on your phone, go to Settings – Cloud and accounts – Accounts – Google and then select Sync to pull the contacts from Gmail to your phone.