Asus Zenfone Go Tips and Tricks
Factory OS: Android 5.0 (Lollipop)
Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions
If you want to find your phone’s WiFi MAC address (for improved WiFi security), then go to Settings – System – About device – Status.
Then scroll down until you see WiFi MAC Address. The address should be a series of Hex numbers and letters.
Warning: This will remove ALL data on the phone (but not the MicroSD card).
To perform a hard reset, or factory reset, then there are a number of methods to try:
1) Go to Settings – Personal – Backup and reset – Factory data reset – Reset device. It may ask for a password. Then select Erase everything.
If the phone is totally unresponsive, even after a reboot, then try the following methods.
2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.
3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.
4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.
5) A final method is to enter the code into your phone’s dialler: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.
If you find yourself woken up by notifications, text messages or incoming calls, then there is a handy feature called Blocking mode.
To enable this go to Settings – Device – Sounds and notifications – Do not disturb.
From here you can set a From and To time in which to block these notifications.
You can also allow notifications through from certain contacts that you don’t mind bothering you.
To remove numbers from the call log that you don’t want anyone seeing, then open your Call Log.
This will normally be found on your Apps list or you can also go to your Dialler and find Logs or Call Logs.
Then press and hold on the contact you want to remove. When the Menu appears, press Delete.
To show the Browser History, open your Android stock browser (the default browser). Then press the Menu or More button and select Settings. Then Advanced – Manage website data.
To clear history, go to Privacy and Delete personal data.
To soft reset your phone press and hold the Power/Lock button for around 8 to 10 seconds. The phone will restart automatically.
If that doesn’t work, then remove the battery (if it has one). Wait 30 seconds and put the battery back in. Then press the Power/Lock button to turn the phone on.
Here’s how to pair your device with another Bluetooth device.
First you will need to turn Bluetooth on. To do this, drag your finger from the top of the screen down, to show your notifications menu. Then press Bluetooth so the icon is green.
Then press the Scan button and your device will start to scan for pairable devices.
Choose the desired device and press Accept. You may be asked to enter a PIN or Password.
To add an email or phone number to your contacts from a text message, you can long-press on the email / phone number. Then select Add to contacts
To silence the phone when ringing there are two methods:
Either press the Volume Down (or Up) button or if the phone is on a surface facing up, simply flip it over so it is facing down.
To copy files between your phone and PC, go to the Android Play Market and download an app called Air Droid.
This is an extremely useful App that connects your phone to your PC wirelessly, allowing you to move files and many, many other things.
Alternatively if you just want to copy using USB then simply plug a micro USB cable into your phone and it should appear as another drive on your PC.


