Asus Zenfone 5 Lite Tips and Tricks
Factory OS: Android 7 (Nougat)
Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
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There are a number of solutions to this error. Go through the following steps:
Go to Settings – Applications – Application manager.
Then find the App called Media Storage.
If you can’t see it listed, then select More at the top and then select Show system apps.
Once found, click Media Storage and then Force Close. Then select Clear Data. (warning: this will delete the cache for your media player so you may lose things such as recently played, most played etc. But you will not lose your music).
Next, go back to list of Apps and find Music Player. Again, press Force Close and then Clear Data.
Once that’s done, go to the Play Store and download an App called Re Scan Media and run it. Wait 5 minutes for the device to re-scan your media.
If you still cannot play your music, then try turning your phone off and removing your SDCard / memory card (if you have one). Then turn the phone on without the card. Then turn it off again and reinsert the card. Finally turn it on again with the card back in.
If you still can’t play music, then some users have said that there may be a conflict with the Twitter App. Try uninstalling this and see if the error persists.
To take a screenshot on your device, press the Home and Power buttons at the same time. Sometimes you may need to press the Home button first for a second, then the Power button.
Hold them together for between 1-2 seconds and you should hear a camera shutter sound.
To locate the screenshot you’ve just taken, go to your Apps and find My Files.
Then it should be under Device Storage or Internal Storage – DCIM – Screenshots.
It’s possible that they may also be found under Device Storage or Internal Storage – Pictures – Screenshots.
If you want to move the Screenshot to another folder, then long press on the file name. You should see a tick appear.
Then press the More button in the top right and select Move or Copy. Then select the destination of the screenshot.
Android manages your applications so if the phone is running low on memory, it will close the oldest running App.
If you do need to manually close an application go to Settings – Apps.
Then select the application you want to stop and select Force Stop.
When using your Calendar App, you will normally be in Month view. To quickly switch to Year view, you can pinch the screen to zoom out.
This is useful if you want to quickly jump backwards or forwards through a few months at a time.
To go from Year to Month, you can do a reverse pinch.
By default, Android will should send you a message when a new version of the firmware is available, however this option may be turned off in the settings.
To manually check and update the firmware at any point, then follow these steps:
Pull down your notifications screen and go to Settings, then Software update.
From this screen you can also switch between Download updates automatically or manually.
You can also schedule updates to so that they occur at a certain time of the day (say, overnight). This saves you having to confirm every update yourself.
If you are browsing a website and have zoomed in or out and the column you’re reading doesn’t fit the screen properly, you can pinch to zoom in.
Then double tap on the column.
The column will then be reformatted to fit the screen width.
This is useful for browsing sites that aren’t optimised for mobile friendliness.
To change keyboards (if you have additional keyboards installed), you can switch between them by pressing the small keyboard symbol in the top left of your screen. You will need to be in keyboard input mode (i.e. typing something) for this to work.
Note: you need to have more than one keyboard installed for this to work.
Having notifications come through on the lock screen can be handy because you don’t have to unlock your phone to see what the notification is about.
The problem with this is that someone may see the content of a notification (a text message for example) which you would like to keep private.
To change this setting to only display that the notification has arrived (rather than the actual content), then go to Settings – Lock screen and security.
Then select Notifications
From here you can enable or disable which apps you can show notifications from or at the top, select to Show or Hide notifications.
The most recent version of Android now comes with a built in Flashlight / Torch App.
To find this, simply pull down to see your notifications. You may need to pull down twice to see the full list of shortcuts.
Then on the top bar (where you see your settings for WiFi, Bluetooth etc.), look for Torch option.
Warning: This will remove ALL data on the phone (but not the MicroSD card).
To perform a hard reset, or factory reset, then there are a number of methods to try:
1) Go to Settings – General management – Reset. It may ask for a password. Then select Erase everything.
If the phone is totally unresponsive, even after a reboot, then try the following methods.
2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn’t work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.
3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.
4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.
5) A final method is to enter the code into your Phone App: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.


