HTC U11 Tips and Tricks

Android 7 (Nougat)
Phone: HTC U11
Factory OS: Android 7 (Nougat)

Have you updated your Operating System?
Then view tips for the most recent OS version(s): Android 9 (Pie) & Android 8 (Oreo)
Or view tips for all Android versions

If you want to find your phone’s WiFi MAC address (for improved WiFi security), then go to Settings – About device or About phone – Status.

Then scroll down until you see WiFi MAC Address. The address should be a series of Hex numbers and letters.

A handy feature of Android is to quickly clear your notifications.

Simply pull down your notifications bar by swiping your finger from the top of your phone downwards.

Then when you see each individual notification, swipe your finger left or right to clear each one. You can do this with your Apps too – press and hold the multitasking button. Then swipe left or right to close Apps.

If you see an insufficient storage available error, or find that you’re running low on your phone memory (not to be confused with your SD Card memory), then there are a number of ways to fix this.

This error can be very frustrating as it often means you cannot install new Apps, and some Apps may not even function properly because of this. We hope this guide is as comprehensive as possible, but if you find other methods, then please suggest them in the comments below.

The first step is to determine exactly what is eating up your phone’s storage memory. To do this pull down your notifications menu and select Settings and find Storage. It may take a while to calculate so be patient. From here you can see whether it is your Applications, Pictures, Audio or otherwise, that is causing the problem. Obviously, if it is photos or music, then the first step is to remove some of these (ensuring you do actually want them deleted of course!).

If it is your Apps taking up space, then you have a few options, as follows:

Uninstall Apps – Go to Settings – Applications – Application Manager and swipe to the ALL tab at the top. Then look at the bottom of the screen which shows how much free space you have. Often you will have very little Free memory, which is the cause of the error. From here, press your Menu button and select Sort by size. This will show you which Apps take up the most space and which will make the most impact by removing. Obviously don’t delete things like Gallery (which will remove your photos!), Internet (which is your browser), key Google Apps and so on. However if you have Apps you don’t use anymore, then uninstall them to free up space.

Clear App Cache (with an App) – For this method, you will need to download an App called Clear App Cache. However, this will only work if you can uninstalled enough Apps to free up enough space to install the App itself. Once installed however you can quickly clear the cache of all of your Apps, which should free up some space.

Clear App Cache (manually) – Apps such as Gallery, can sometimes generate a large cache (image thumbnails in this case) which can be cleared to free up memory. First, go to Settings – Applications – Application Manager. Then swipe from right to left until you’re on the ALL screen. Then press the Menu key and Sort by size. Then choose the largest App by pressing on it. Then select Clear Cache. Do this until you’ve cleared as much space as you can.

Dump your log files – This will only work on some devices, however it doesn’t cause any data loss. It simply cleans up your App log files. Go to your phone dialler App and press: *#9900# Then Select delete dumpstate/ logcat and hit OK.

Move Apps to SD Card (if you have one) – Settings – Applications – Application Manager. Flick from right to left until you get to SD Card. Then simply tick which Apps you’d like to move from Phone memory to SD Card memory.

Clear Browser Thumbnails – This one seems to be a bug in some versions of Android and/or some phones, but is a very quick and effective fix. Simply open your stock Android Brower, which is usually found by opening the Internet App. Then at the top right check if you have multiple tabs open. If you do, then swipe them off the screen one by one until you have none left. This can clear up hundreds of cached thumbnails which never clear unless this process is carried out. It has been known to clear several gigabytes of space for users that don’t close their tabs often.

Check folder/file sizes – The last method is great and involves installing an App called DiskUsage from the Play store. Once you install this it will show you which folders are the largest. You can then drill down to find out exactly what is consuming your precious space before deciding to remove the files or folders. You can also integrate the App with File Explorer Apps to easily manage your files. When it comes to removing files and folders it’s sometimes easier to do that by plugging your device into a PC and browsing the folders that way.

There is a hidden Android Easter egg on the phone that Google has built into your device.

Go to Settings. Then scroll down to About device or About phone.

Then select Software info and find Android version.

Press this 5 times.

Once you see something on the screen, you can then rub the screen with your finger to produce another surprise. If rubbing doesn’t work then try tapping with your finger. A combination of the above should work. If not, then try different things. That’s the fun of the Easter egg.

By the way don’t expect to see an actual Easter Egg. That is just the name given to things hidden inside software or operating systems.

To open a web page in a new tab, find a link on a web page. Then press on it and then choose to open the site in a new tab.

Sometimes you will want to prevent your device from displaying or indexing folders on your Phone storage or USB storage.

To do this, simply rename the folder and place a . (full top / period) before the file or folder name.

This can be done through the Files App or by plugging your device in to your computer and renaming it there.

You can backup your phone contacts either through your Google account or by exporting it as a vCard file. Here’s how:

GOOGLE ACCOUNT

Method 1:
1) Go to your Android phone settings.
2) Click account, and make sure your Google account is already logged in your device.
3) Doing this automatically syncs all your data to Google, including contact numbers.

Method 2:
1) Open the Android Contacts app.
2) Go to Settings.
3) Choose Move device contacts to Google.

To efficiently backup all your contacts, you have to make sure that these are actually saved on your device, and not just on your SIM card.

To check if your contacts are already successfully synced or backed up on your Google account, just go to contacts.google.com, and log-in to your Google account to see if your contacts are already there.

EXPORT CONTACTS AS A VCARD / VCF FILE

1) Go to your phone’s Contacts.
2) Go to Settings and export contacts as a vCard file.
3) Alternaively, in Contacts, go to Settings and select Share. Then select which contacts you want to export. Then choose a method to export to.
4) This will collate all your contacts in one .vcf file which can be saved on your SD card or uploaded into a file storage service like Dropbox.