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    Samsung Galaxy S4 - Fix this player does not support this type of audio file error

    Android 4.2 (Jellybean)
    Phone: Samsung Galaxy S4
    Factory OS: Android 4.2 (Jellybean)

    Have you updated your Operating System?
    Then view tips for the most recent OS version(s): Android 4.4 (Kit Kat) & Android 4.3 (Jellybean)
    Or view tips for all Android versions

    Fix this player does not support this type of audio file error

    There are a number of solutions to this error. Go through the following steps:

    Go to Settings - Applications. Then swipe right to left to go to All (along the top). Then find the App called Media Storage. Click on that and select Force Close. Then select Clear Data. (warning: this will delete the cache for your media player so you may lose things such as recently played, most played etc. But you will not lose your music).

    Next, go back to list of Apps and find Music Player. Again, press Force Close and then Clear Data.

    Once that's done, go to the Play Store and download an App called Re Scan Media and run it. Wait 5 minutes for the device to re-scan your media.

    If you still cannot play your music, then try turning your phone off and removing your SDCard / memory card (if you have one). Then turn the phone on without the card. Then turn it off again and reinsert the card. Finally turn it on again with the card back in.

    If you still can't play music, then some users have said that there may be a conflict with the Twitter App. Try uninstalling this and see if the error persists.

    Looking for more tips?
    We have 138 tips for the Samsung Galaxy S4.

    Discuss this tip:

    • Kriegmeister Galti

      Thanks, it solved my problem!

    • Unanimous Person

      I tried this, and lost all of my music. This is an awful tip.

    • jc

      need to convert each music file from a variable bit rate to a constant bit rate. find a proggie and do each file and should be able to play.

    • Theguywhohatesyou

      Thanks. You made me delete everything on my phone all music all pics and videos… I hate you with a passion sir.