Inq Cloud Touch - Hard (factory) reset

Android 2.2
Phone: Inq Cloud Touch
Factory OS: Android 2.2

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Hard (factory) reset

Warning: This will remove ALL data on the phone (but not the MicroSD card).

To perform a hard reset, or factory reset, then there are a number of methods to try:

1) From the home screen, press Menu - Settings - Privacy - Factory data reset - Reset phone. It may ask for a password. Then select Erase everything

If the phone is totally unresponsive, even after a reboot, then try the following methods.

2) While the phone is turned off, press and hold the Volume Up and Volume Down buttons together. Then, while holding these, press and release the Power button (keep holding the volume buttons). The phone should turn on and a menu will appear. Press the Volume down button to navigate to the Recovery option. Press the Volume Up to select (if that doesn't work, use the Power button to select). A yellow triangle and an Android logo will appear. Press the Volume Down and Volume Up button together and a recovery menu should appear. Use the Volume buttons to move to the Wipe data/Factory reset option and then press Power to select. Again, use the Volume Down key to choose Yes and press the Power button again to select.

3) While the phone is turned off, press and hold the Volume Down button. Then, while holding, press and release the Power button. A menu should appear. Use the Volume down key to go to Clear Storage. Use the Power button to select the option. Then when asked to confirm, press Volume Up for Yes.

4) While the phone is off, press and hold down Volume Up + Home + Power buttons at the same time. Then release the buttons when you see the Logo. Use the Volume Down button to go down and the Home or Power key to select. Choose the Wipe data/Factory reset option. Then Select Yes to delete all user data. Then choose to reboot the phone.

5) A final method is to enter the code into your phone's dialer: *2767*3855# This method will not give you an option to reverse the process, so be careful! This method will only work if you can boot into your phone.

 
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Discuss this tip:

  • Shorte77

    Would this work for the screen lock? I’v locked myself out of my phone :( I didn’t set up the google  email that it’s asking me in order to reset screen lock. I can’t find anything online about resetting screen lock when locked out. PLEASE someone direct me in the right direction!

  • 289777435

    Are you sure this work for INQ Cloud touch?I did it as your word,but it does’t work at all~I find hold on power and the left i key at the same time it will go to a robort and a warning screen,but I don’t know what to do next and whatever I press it have no answer.Are there anybody know how to reflash it? My INQ Cloud touch still warining wrony after factory reset…please help me

  • http://www.phonetipsandtricks.com Phone Tips and Tricks

    Try this: Turn the phone off. Then hold down the Volume down + Home + Power buttons until you see the logo. Then release the buttons for half a second and then hold them down again. You should be presented by a menu where you can perform a factory reset. This works on a Samsung phone, so not sure about INQ Cloud…

  • http://www.phonetipsandtricks.com Phone Tips and Tricks

    Sorry about the delay! Try this: Turn the phone off. Then hold down the Volume down + Home +
    Power buttons until you see the logo. Then release the buttons for half a
    second and then hold them down again. You should be presented by a menu
    where you can perform a factory reset. This works on a Samsung phone,
    so not sure about INQ Cloud…

  • Lucy Merrick1999

    My phone is stuck on airplane mode and it wouldnt get it off, so i rest it through facotry settings now nothing will happen, i turn it on and no menu comes up, I cant turn it on to home page it just sits there blank, what can I do???

  • Lucy Merrick1999

    Please help asap!! I really want my phone like right now! So I dont have to send it back!

  • http://www.phonetipsandtricks.com Phone Tips and Tricks

    I would call your provider or phone seller because the steps above should simply reset your phone to its original state. Sorry I can’t help more

  • Sss

    Someone have

  • sja

    i forgot my passwod on my inq clowd and it said for me to put a goole account and i forgot that to!! and i tryed.press volume button down and that did not work?so now i dont know what to do!! please help me..

  • http://www.phonetipsandtricks.com Bryan @ Phone Tips and Tricks

    If you already have a Google account but you have forgotten your password, then just go the Gmail website and recover your password. Then once you have changed your password, enter that into the phone lock screen.

  • Shahidshah73

    plz help me how i cann hard resetup inq cloud touch

  • http://www.phonetipsandtricks.com Bryan @ Phone Tips and Tricks

    Did the information above not work?

  • Ibby

    …Has anyone figured how to actually hard reset inq </3

  • http://www.phonetipsandtricks.com Bryan @ Phone Tips and Tricks

    I have just updated the Tip with some methods from other phones. I would appreciate it if you could try these and let me know if any of them work. Thanks…

  • Bright

    My phone will not allow me to do this. All i get is the yellow Q in the center of my screen and that is it. I cannot get to any screan. Any ideas?

  • http://www.facebook.com/theo.abdi Abdi Ibrahim

    do u understand that inq cloud touch doesn’t have a home button?? its TOUCH SCREEN! so please helpp

  • jamie

    what if you’ve forgotten the username
    aswell?

  • kurse

    It doesnt matter if you you remember your account and password. It still won’t respond. It seems that there just isn’t a hard reset for this phone.

  • ken

    Where do I get a new battery for the INQ Model wb5 ????

  • Beck

    Did you find a way to fix this? :? anybody… I know itt’s old, but better than nothing! hellp


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